Messages and Announcements

Tawaasal helps you stay connected with your children's school through direct messaging with teachers and school staff, and through school announcements.

Announcements

Viewing Announcements

1. Navigate to Announcements from the sidebar (or check your dashboard for recent announcements).

2. You will see a list of announcements from the school, showing:

   • Title
   • Date published
   • Summary or preview text

3. Click on any announcement to read the full details, including any attached files.

1. 1Navigate to Announcements from the sidebar.
2. 2Filters narrows the feed by category or date.
3. 3Refresh checks for newly published announcements.

Announcements may be targeted to all guardians, specific classes, or grade levels.

Stay Updated

Check the announcements page regularly. Important information about term dates, school closures, events, and policy changes is often shared through announcements.

Messages

Viewing Your Messages

1. Navigate to Messages from the sidebar.
2. You will see a list of your conversations, sorted by most recent message.
3. Unread conversations are highlighted so you can easily spot new messages.
4. Click on a conversation to read the full thread.

1. 1New Message opens the recipient picker to start a conversation.
2. 2Search your conversations by name.
3. 3Inbox — your active conversations.
4. 4Archived — conversations you've archived.

Sending a Message

1. Click the New Message button.
2. Select the recipient — you can message your children's teachers, school staff, or administrators.
3. Type your message (up to 5,000 characters).
4. Click Send.

1. 1Search for a recipient by name or email.
2. 2All roles shows every available recipient.
3. 3Filter to just Teacher...
4. 4...or Staff, such as school administrators.

Replying to Messages

1. Open a conversation.
2. Type your reply in the message box at the bottom.
3. Click Send.

Direct Communication

If you have a concern about your child's progress, behaviour, or wellbeing, sending a direct message to their teacher is the fastest way to start a conversation.

Managing Conversations

• Mute — If a conversation generates too many notifications, mute it. You will still see new messages but will not receive push or email alerts for that conversation.
• Archive — Keep your inbox tidy by archiving conversations you no longer need.

Conversation Types

Type	Description
Direct Message	One-to-one conversation between you and a teacher or administrator.
Class Broadcast	A message from a teacher to all guardians in a class. You can receive these but they are created by teachers.
Admin Broadcast	A message from the school administrator to targeted groups.

Notifications

Depending on your school's settings, you may receive alerts when:

• A new announcement is published.
• A teacher sends you a message.
• Someone replies to an existing conversation.

Check your Preferences to manage how you receive notifications (email, push notification, or in-app).

Tips

• Check messages regularly — Teachers may reach out about your child's progress, homework, or behaviour. Timely responses help maintain a strong school-home partnership.
• Be specific — When messaging a teacher, mention your child's name and the topic so the teacher can respond effectively.
• Use announcements as reminders — School announcements often contain important dates and deadlines. Note them down when you read them.
• Keep it professional — Messages are part of the school's communication record. Be respectful and focused on school-related topics.